We will happily accommodate your cancellation or reschedule any time up to 5pm the day before your scheduled appointment. If you need to cancel or reschedule please do so by calling our office at (585) 302-9009 or email us at [email protected]

If you cancel later than 5pm the day before, you will incur a 50% cancellation fee or a 25% reschedule fee. Part of this fee goes to our cleaners to compensate them for not getting paid that day.